The official Airrex importer Rex Nordic Oy grants a 3 year guarantee for diesel-heaters imported by Rex Nordic Oy.
For getting the 3 years guarantee, you need to activate your product in 4 weeks from purchase date. The guarantee activation needs to be done with this electronic form.
The normal warranty period is 12 months from the purchase date. You can extend the warranty at www.rexnordic.com by activating the 3-year warranty within four weeks of the purchase date.
The warranty covers all parts that are part of the general warranty terms.
The warranty only covers products imported by Rex Nordic Oy.
Only dealers authorised by Rex Nordic Oy are allowed to market and advertise the 3-year warranty.
If the device is sent to warranty servicing within the extended warranty period, the receipt and warranty certificate for the extended warranty must be sent with it.
If the fault or malfunction is caused by user error or damage caused to the device by an external factor, all repair costs are charged to the customer.
Warranty servicing or warranty repair require the receipt and warranty certificate for the extended warranty.
All costs connected to transporting the device to warranty servicing or warranty repair are at the customer’s expense. Keep the original packaging to facilitate any transport.
The costs connected to returning the device to the customer after warranty servicing or warranty repair (if the device was approved for warranty servicing/repair) are at the expense of the dealer/importer.
The warranty period is three years from the purchase date stated on the receipt. The 3-year warranty is only valid with the original receipt.
Remember to keep the receipt. It is proof of valid warranty.
The information you enter in the form will only be processed by Airrex. We follow the stipulations of the Personal Data Act in our operations. The information will NOT be disclosed. You can cancel the consent for marketing messages at any time.